Privacy Policy — Royal Reliable Roofing

Effective Date: December 2, 2025

Royal Reliable Roofing (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, protect, and share your information when you visit RoyalReliableRoofing.com, interact with our content, submit a form, or communicate with us. By using our website, you agree to the practices described below.

Information We Collect

Personal Information

When you contact us, request a quote, or fill out a form, we may collect:

  • Full name

  • Email address

  • Phone number

  • Address or service location

  • Roofing project details

  • Any files or photos you upload

  • Payment information (if applicable)

Non-Personal Information

Automatically collected through cookies and analytics:

  • IP address

  • Browser type and device

  • Pages visited

  • Time spent on the website

  • Referring URLs

 

Information from Third

Parties (Including LeadSmart)
We may receive lead data from third-party lead providers such as LeadSmart, a lead-buying company. This may include contact information, service interest, and lead verification details. We use this data to evaluate and fulfill requests and to communicate with you about roofing services.

How We Use Your Information

We use your information to:

  • Provide roofing services and support

  • Respond to quotes, inquiries, and service requests

  • Schedule appointments and inspections

  • Improve website performance and user experience

  • Process payments or billing

  • Prevent fraud or unauthorized access

  • Comply with legal obligations

  • Marketing and follow-up communication (with your consent)

Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers – for hosting, payment processing, email communication, analytics, or CRM systems

  • Lead Partners – for lead verification or forwarding leads to contractors (including LeadSmart)

  • Legal Requirements – when required by law, court, or government authority

  • Business Transfers – in connection with a sale, merger, or acquisition

Data shared with lead-buying networks is limited to what is necessary to verify and deliver the lead.

Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website performance

  • Track visitor behavior

  • Deliver relevant content

  • Customize service recommendations

You may disable cookies in your browser, but some site functions may not work properly.

Call Tracking & Recordings

Calls with our team or lead partners (including LeadSmart) may be recorded for training, quality assurance, and lead verification purposes. You will be informed at the start of the call where required by law.

Data Retention

We retain personal data only as long as necessary for business purposes or to comply with legal obligations. Lead information may be kept to follow up on leads and resolve disputes.

Security

We implement reasonable administrative, technical, and physical safeguards, including SSL encryption, restricted access, secure servers, and monitoring. No online system is 100% secure.

Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Opt out of marketing communication

  • Withdraw consent

  • Request a copy of your stored information

To exercise these rights, contact us at: info@royalreliableroofing.com

International Transfers

Data may be stored and processed in the United States or other countries. By using our services, you consent to transfers across borders, protected by applicable legal mechanisms.

Children’s Privacy

We do not knowingly collect information from children under 13. If you believe a child has submitted data, contact us for removal.

Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices of these sites. Please review their privacy policies before submitting personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated “Effective Date.” Continued use of the site indicates acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights:

Royal Reliable Roofing
Address: 333 N Wilmot Rd, Suite 325, Tucson, AZ 85711
Phone: +1 (520) 677-1863
Email: info@royalreliableroofing.com

Note: If you received a lead through LeadSmart or another partner, include the lead reference number to help us respond faster.